YOUR OBJECTIVE COMES FIRST
ERP order intake rollout
Move a selected AI use case into work people can manage.
Maine’s development department identifies forest products, life sciences, marine and aquaculture, food and agriculture, clean energy and manufacturing as industry clusters. A useful scoping example is marine-service job preparation. Follow a vessel reference, service scope and equipment-access note through the work with service planning, technical specialists and vessel contacts. An initial request may not identify the actual equipment configuration or access window. What must be confirmed before the service team commits to the work window?
Maine Department of Economic and Community Development: industry context ↗01Define an operating boundary
Document which input starts the workflow, what output it creates and where human judgment remains necessary. Name the actions it is allowed to perform. A draft suggestion, a saved record and a customer-facing decision need different approval and recovery arrangements.
02Test quality with representative work
Use accepted examples, incomplete inputs and difficult exceptions to evaluate the selected capability. Review factual support, required-field accuracy and appropriate escalation. Keep evaluation examples and release decisions so a model or prompt change can be assessed against the same expectations. Working example: Validated order lines and an exception queue.
03Connect failure handling to an owner
Record processing states, meaningful error details and an accountable support route. Set bounded retries for temporary failures and protect against duplicate submissions. Staff need to distinguish work that has completed from work still waiting for review or recovery. For marine-service job preparation, agree how service planning, technical specialists and vessel contacts contribute where those functions are involved.
04Make adoption part of the release
Introduce the workflow to a defined user group with role-based guidance and a way to report corrections. Measure use alongside review effort and output quality. Training should show when to challenge the result, not simply where to click. Review check: A repeated submission preserves one identifiable business record.