YOUR OBJECTIVE COMES FIRST
Define the scope in its operating context.
Connect the technology to a useful commercial offer.
Utah targets aerospace, fintech, technology, life sciences and healthcare, and energy and minerals. Consider a software business distinguishing onboarding progress from a failed connection as a scoping example, not a local client claim. Its work may depend on account references, processing states and recovery actions. The engagement should establish how the product and operations owners agree which step is complete before users are asked to retry. That operating detail helps distinguish an appropriate service scope from a broad industry label, with actual requirements confirmed by your organization.
Utah Governor's Office of Economic Opportunity: Targeted Industries ↗01A use case with a real buyer
Define who experiences the problem, who would use the solution and who approves spending. Examine evidence from customer conversations and existing alternatives. Distinguish an interesting technical capability from a reason an organization would change its current workflow. For a software business distinguishing onboarding progress from a failed connection, discuss customer onboarding and activation with the people doing the work. Bring account references, processing states and recovery actions and identify where the product and operations owners agree which step is complete before users are asked to retry. Use that evidence to refine the assignment instead of assuming every business in the state needs the same capability.
02From a capability to a customer use
Define a potential use in enough detail to test whether the technology is relevant. For example: Structure approved intake data and distinguish missing information from a failed connection or a task still processing. Give staff and users an actionable next step. Preserve record identifiers and duplicate checks so a retry does not quietly create another account, request or transaction in the receiving application. Identify the user, buyer, present alternative and limitations. A possible technical solution is a hypothesis to validate, not proof of willingness to pay.
03A delivery model around the technology
A related situation may expose a different requirement for integration or support: Retrieve relevant passages with document and version references, applying permissions before generation. Evaluate answers against representative questions, including requests the collection cannot support. The reviewer should be able to inspect evidence and identify uncertainty without reconstructing the entire research task from a fluent but untraceable draft. Decide which responsibilities belong in the product, which require a partner and which remain with the customer. Use the findings to refine a pilot and the first commercial offer.
04Evidence for the next commercial stage
Agree a bounded pilot or customer learning plan with acceptance criteria. Examine implementation effort, actual usage and support needs alongside technical performance. Use the findings to revise the offer, roadmap or delivery approach before assuming a larger launch is justified.
