YOUR OBJECTIVE COMES FIRST
Account preparation
Give people an assistant whose work they can inspect.
Utah targets aerospace, fintech, technology, life sciences and healthcare, and energy and minerals. A useful scoping example is customer activation and product handoffs. Follow an onboarding task, product event and customer-success follow-up through the work with product, customer success and revenue operations. An account login does not prove that the customer completed the first useful workflow. Which product action demonstrates useful activation rather than access alone?
Utah Governor's Office of Economic Opportunity: Targeted Industries ↗01Choose a narrow job for the assistant
Define the user, the task and the first useful output. A research draft, a support response and a summary of an account require different sources and checks. Describe what the assistant must decline, defer or hand to a person instead of promising a general answer to every question.
02Keep source access meaningful
Identify document owners, current versions and existing permissions. For retrieval-based tools, apply access controls before content enters the answer-generation step. Decide how superseded documents are removed or marked, and how reviewers can inspect the relevant source passage. Working example: A source-linked account brief.
03Evaluate answers beyond their wording
Test representative questions against expert-reviewed evidence. Examine factual support, missing context, citation accuracy and the handling of questions the sources cannot answer. An answer can sound convincing while omitting the condition that makes it useful or safe. For customer activation and product handoffs, agree how product, customer success and revenue operations contribute where those functions are involved.
04Decide which actions need approval
Reading an approved record is different from modifying it or sending a message. Scope tool access and confirmation requirements by action. Preserve a clear draft state and activity record so users understand what the assistant prepared and what has actually changed. Review check: Users can inspect source dates and correct the brief.