YOUR OBJECTIVE COMES FIRST
Client information boundaries
Make AI use understandable, reviewable and accountable.
Illinois DCEO identifies advanced manufacturing, food processing, life sciences, transportation and logistics, and quantum computing, AI and microelectronics as targeted sectors. A useful scoping example is freight exceptions and customer-account visibility. Follow a shipment reference, appointment change and customer update through the work with dispatch, customer operations and account teams. Several messages may describe the same exception without sharing a consistent reference. How will the team connect related messages to one accountable exception?
Illinois Department of Commerce and Economic Opportunity: industry context ↗01Inventory intended use and authority
Identify tools, users, inputs, outputs and any external actions. Distinguish experimentation from a workflow staff already rely on. Record the business owner and the decisions the system is permitted to support or perform.
02Set practical information boundaries
Define approved sources, sensitive information, access and retention expectations with the relevant owners. Check how those expectations apply in the chosen tool and integrations. A written rule should not assume technical controls exist without verification. Working example: A use-case record and source permission matrix.
03Match review to the consequences
Decide when a person must inspect evidence, approve an action or make a professional determination. Establish escalation for missing support, disagreement or unexpected behavior. Review requirements should reflect the task rather than treat every AI output as the same risk. For freight exceptions and customer-account visibility, agree how dispatch, customer operations and account teams contribute where those functions are involved.
04Maintain evidence as the workflow changes
Keep use-case records, representative evaluation results and change decisions. Assign responsibility for prompt, source and permission updates. Give staff a way to report incidents and corrections so lessons reach the people who can change the workflow. Review check: Tests respect client boundaries and route unsupported answers to review.